Learning & Development Administrative Assistant

Learning and Development Administrative Assistant (full time permanent role)

A new opportunity has arisen to co-ordinate the administration of the day-to-day activities of the Learning & Development (L&D) team and to deliver induction & systems training.  This role is an ideal opportunity for someone looking to broaden their experience and work with a dynamic team.  Reporting to the L&D Manager, this role will support the team at a time of transition to virtual learning and hybrid working. This role is critical to enabling the successful realisation of a number of strategic projects. Working hours will be from 9am to 5.30pm but a high degree of flexibility required since some training sessions take place at 8am and during lunchtime. The firm intends to pilot a hybrid working initiative, which will see a blend of working in the office and working from home in time.  


Responsibilities include:

  • Providing administrative support to the L&D team
  • Managing the quarterly training schedule specifically:
    • Booking/liaising with internal clients and external suppliers & speakers;
    • Sending invitations and managing/updating calendars;
    • Organising and setting up all logistics,  e.g. catering, furniture, IT requirements, course materials;
    • Managing online/virtual training sessions, hosting and welcoming participants at start of sessions, assisting participants with technical difficulties while on call, recording attendance for CPD purposes
  • Assisting in the implementation of the department’s new Learning Management System (LMS);
  • Maintaining all training database/records for CPD purposes and perform regular audits;
  • Maintaining and updating the L&D Department intranet page/LMS content;
  • Scheduling and assisting in delivering induction and systems training;
  • Supporting implementation of new IT practice management systems and procedures (working with the L&D assistant and senior L&D specialist); and
  • Assisting in the production of quarterly & annual reports and analysis of the L&D function’s activities and programmes.  


Essential Requirements:

  • Minimum of 3 years relevant experience, preferably gained in a corporate/professional services/legal environment
  • Very strong technical skills, especially MS Office (preferably Office 365)
  • Familiarity with Zoom, Microsoft teams and other learning/conferencing platforms
  • Excellent attention to detail & organisational skills
  • Excellent oral & written communication skills
  • Proven ability to work independently and remain calm under pressure
  • Flexible approach to work and high degree of initiative
  • Excellent ability to manage multiple projects and prioritise appropriately

Desirable Requirements:

  • Training/L&D qualification and/or experience
  • Familiarity with CRM & Document Management packages 
  • Experience of working with Microsoft Sharepoint
  • Presentation skills


We are proud to be accredited as Investors in Diversity. We promote inclusion and reward results - your success is our future.


Business Area
Learning & Development
Job Group
Business Services Roles
Job Reference